Policy

Refund & Cancellation

Custom digital design work depends on the stage of the project. Final commercial terms should be approved by Mimora before public launch.

Before work begins

Customers should contact Mimora as soon as possible if they need to cancel before the project enters the design stage.

After custom design begins

Because the service involves custom digital design work, cancellation or refund requests need to be reviewed according to the work already completed.

Revisions

The current service includes two revision rounds. Additional changes beyond the included rounds can be discussed separately.

This is draft website copy, not legal advice. Mimora should approve the final commercial and legal wording before launch.